AIG United Guaranty

Quarterly e-Newsletter

Spring 2008

Frequently
Asked Questions

With each newsletter, we will address the commonly asked questions received by our National Underwriting Centre and from our Account Executives, in order to better serve you. To provide you with the best possible service, we encourage your feedback on how we may improve our communications. This will help us outline all product and policy concerns more clearly. Please don’t hesitate to e-mail AIG United Guaranty with your suggestions at info@aigug.ca.

AIG United Guaranty
Mortgage Insurance
Company Canada

123 Front St W. Suite 909
Toronto, ON M5J 2M2
www.aigug.ca
1.877.AIGUGCA
(1.877.244.8422)

A Member Company of
American International Group, Inc.

Andy's Corner

A message from Andy Charles, President and CEO

The current credit crunch experienced by our U.S. neighbours has been felt throughout the world. Recent speculation about an economic recession has raised concerns over the effect it will have on the Canadian housing market. Despite many differences between our markets, only time will reveal the true extent of its impact. A key theme has emerged within the mortgage and lending community – our collective responsibility to maintain prudent credit policies and lending practices that will sustain a strong real estate market. In doing so, we can ensure that more Canadians are able to protect their most valuable assets – their homes.

The long-established financial strength of AIG assures our continued growth in Canada and our commitment around the globe, but our industry should take this opportunity to learn from the experiences of other markets and work together to ensure Canada remains a strong and sustainable housing market. AIG United Guaranty continues to focus on strengthening relationships that create greater opportunities across the country, while promoting ongoing communication that will help us develop better solutions for the individual homebuyer.

In a recent survey conducted by AIG United Guaranty, 95% of our customers stated they would refer us to a colleague. This is an honour we take very seriously as we continue to work each day to exceed your expectations. Our commitment to providing excellence in customer service is complemented by our passion for understanding the unique needs of today’s mortgage and lending professionals. Through the continued support of our partners, we have broadened the spectrum of opportunity for the Canadian homebuyer while striving to improve the home buying experience, one mortgage at a time.

Wishing everyone a successful second quarter, we thank you for your business.

Andy Charles
President and CEO
AIG United Guaranty

	Product Updates & Enhancements
	As AIG United Guaranty adapts to meet the changing needs of the Canadian market, mortgage professionals and homebuyers continue to benefit from the products and services we have pioneered and improved.

	Product of the Month Feature
	In February 2008, AIG United Guaranty kicked off a new initiative to encourage greater familiarity with our innovative line of products. Each month, subscribers to the AIG United Guaranty opt-in service will receive an e-mail announcing the featured Product of the Month.

	Keeping the “Home” in Homeowner
	Loss mitigation - The key to preventing mortgage default For many homebuyers, the thought of losing their home is unimaginable, but the consequences of unexpected financial hardship often leave them with few options. Through loss mitigation programs and tools designed to create more options for borrowers, AIG United Guaranty is committed to working with our mortgage partners to keep more homeowners in their homes.

	In Response …
	Perspectives from industry professionals We asked respected members of the broker community to comment on the trend of homebuyers purchasing homes beyond their means and inquired whether methods were being employed to help avoid situations that could lead to mortgage default.

	Recent Website Enhancements
	Have you visited the AIG United Guaranty website today? As we continue to develop our site, the following changes and additions have been made to better serve you and your clients. Be sure to visit www.aigug.ca today to discover our improvements and enhancements.

	Profiles and Personalities
	Sheldon Ford Account Executive, GTA Southeast & Southwest With more than 10 years in the retail banking industry, Sheldon was looking for a change that would enhance his career and provide the kind of challenge that would continue his professional growth.

Copyright © 2008 American International Group, Inc. All rights reserved.

AIG United Guaranty, 123 rue Front O., bureau 909, Toronto, ON M5J 2M2

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